New Mac Setup instructions - For end user (MAKE ADJUSTMENTS PER USER)

Modified on Wed, 5 Mar, 2025 at 10:10 AM



Follow these steps the best you can to complete the initial setup. And feel free to reach out if you have any issues.

 SETUP:
  • Open box and power on the laptop (should start to turn on once you open it up)
  • Select the region and language (give it a couple seconds and US should pop to the top of the list)
  • Click ‘Skip’ or ‘Not Now’ for the Accessibility question
  • Connect to the Wifi/Ethernet
  • At this point a window should appear asking to connect to PartnerComm’s Mobile Device Management profile. Click continue or yes in the window to begin that process.
  • Once that finishes it should move to an account creation window, go ahead and fill out your info using "EMAILUSERNAMEHERE” as the Username. Enter your current email password as the password here. 
  • IMPORTANT: You may get an error message saying the account created failed, this is an annoying but expected error message. The computer is a liar, and the account has in fact been created.
  • You will have to shut down the laptop at this point (Hold down the power button) --If there you dont get an account creation error you wont need to power off.
  • Once the screen goes black, press the power button again to turn the laptop back on
  • You’ll get a window asking to setup FileVault2, hit okay and then let it finish the setup
  • There may be another account setup window or question that you’ll need to complete (the answer there shouldn’t matter really)
  • At this point the laptop will finish your user account setup
  • Once you get to a normal desktop window, just open up Finder and then the Applications folder. Leave that up on screen for 5-10mins, this should allow a few remaining apps to complete their auto-installation. Once you see all the Microsoft apps showing up in the Applications folder, you can scroll down to the Self Service app and open it up to start the remaining installs.
  • From the Self Service app, click install under both AnyConnect options (wait for those to complete), then do the same under Zoom (wait for that to complete), and finally the Inventory Update (If this one is missing, that’s okay).
  • Once those have all completed, just reply back here to let me know. I’ll reset a background policy that will auto adjust your dock on your next login, this will add specific apps to your dock for ease of access.

Let me know if you have any questions or issue with the initial setup.


Thanks,

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