PartnerComm has switched to GlobalProtect VPN.
To connect:
1. Look for the globe icon (?) in your top menu bar and click it
2. If the globe icon isn't visible, open GlobalProtect from your Applications folder — it will then appear in the menu bar
3. Click Connect
4. Sign in with your Microsoft account (same credentials as before)
If prompted "GlobalProtect Would Like to Filter Network Content" — click Allow. This permission is required for the VPN to work.
VPN address if needed: vpn.partnercomm.net
If this doesn't help: Submit a helpdesk ticket with a screenshot of any error message you see.
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